Everything you need to know about shopping with Maplemere Home.
We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure checkout, powered by Stripe. All prices are in Canadian dollars (CAD).
Yes. Payments are processed by Stripe over an encrypted connection, and we never store your full card details on our servers.
Yes — we offer free shipping on every order, across Canada and the United States — no minimums and no surprise fees at checkout.
Orders ship within 1–3 business days and arrive in 4–15 business days, across Canada and the United States. You'll receive tracking as soon as your order ships. See our Shipping & Delivery page for details.
Most items can be returned within 30 days of delivery in original, unused condition. See our Returns & Refunds page for full details and exclusions.
Contact us within 48 hours at [email protected] with photos, and we'll arrange a replacement, repair, or full refund at no cost to you.
No assembly needed — your lamp arrives ready to use. Just charge it and switch it on.
We work hard to show colours accurately, but screens vary and lighting can look slightly different in person. If you have a question about a finish, just contact us.
We're here to help — email [email protected] and we'll get back to you within one business day.